Expo Magazine, which focuses exclusively on tradeshow, convention and corporate event management, published a list of Ten Easy Places to do business in its March 2006 issue. The article was broken down by 10 factors that go into producing a show and a city was selected for each factor. Listed among the factors were labor, convention center staff, affordability, attendance and infrastructure. Atlanta and the Georgia World Congress Center were chosen for Convention Center Services. The article explained that the center has a reputation for service and that you can't find friendlier people anywhere.

The article went on to quote Barb Stroup, VNU Group Operations Director, "The GWCC will bend over backward for you." Stroup, who has managed many shows in the building, went on to say that the GWCC has always found a way to make all her ideas work and the center focuses on her concerns so she doesn't have to worry.

The Georgia World Congress Center strives to make the customer's experience the most important goal of each and every event held in the building. As stated in the GWCC's mission statement, "We make our customers the focus of all we do."